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Billing, Shipping & Returns

Billing Information

We accept Visa, MasterCard, Discover and American Express. Corporate customers may also arrange for open account billing after establishing an account.

Your account or credit card will be charged at the time you place your order. Credit card processing is handled by WorldPay.

Shipping Information

We ship via FedEx and UPS. Shipping charges will be billed at published rates. These shipping charges will also be processed at the time the order is placed. There are no additional handling fees.

Return Policy & Guarantee

Our guarantee is simple. If you are not completely satisfied with your plaque, email us at or call us toll-free at 888-338-3052 within 30 days of receiving your order and we will replace your plaque.